1. Introduction
Welcome to Embracing Wellness Virtual Care! This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our virtual care platform.
2. Information We Collect
a. Personal Information: When you register an account or use our virtual care services, we may collect personal information such as your name, contact details, and demographic information.
b. Health Information: To provide virtual care services, we may collect health-related information during consultations and interactions.
c. Usage Information: We gather information about your use of the platform, including device information, log data, and location information.
3. How We Use Your Information
a. Virtual Care Services: We use your personal and health information to provide virtual care services, including telehealth consultations and wellness programs.
b. Improvement of Services: Collected data helps us analyze and enhance the functionality, security, and quality of our virtual care platform.
c. Communication: We may use your contact information to communicate with you about your account, appointments, and platform updates.
4. Data Security
a. We employ industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, and destruction.
b. Despite our efforts, no data transmission over the internet or electronic storage is completely secure. Users share information at their own risk.
5. Sharing of Information
a. Service Providers: We may share information with third-party service providers who assist in the provision of virtual care services.
b. Legal Compliance: We may disclose information when required by law or in response to valid legal requests.
c. Consent: We will obtain your consent before sharing your information for any purpose other than those outlined in this Privacy Policy.
6. Your Choices
a. Account Information: You can review and update your account information through your profile settings.
b. Communication Preferences: You can choose to receive or opt-out of certain communications from us.
7. Children’s Privacy
Our virtual care platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes in our data practices. We will notify you of any material changes through the platform or other means.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].